The Future of

Customer Experience

Around 85 percent of the time when people are searching
for something online, they do not click on the advertising
that surrounds the content.

For the last two decades, marketers competing for this lucrative organic audience have relied on search engine optimization (SEO). They sought to “fool” search engines by “stuffing” the keywords and key phrases that people frequently searched for into the content they published.

The future is changing - find out how to be part of it.

Watch the Video

The Future of Business Has Feelings: SAP Experience Management

Change the future of your business by understanding and acting on your customer's feelings.

The Future of Customer Experience

Download the full guide now.

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